The second-hand marketplace Members Voice Displeasure Regarding Sizing Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Online Platforms Backlash
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with similar services.
It has advised users to review their products and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods after backlash from users.